Hunter Douglas Warranty
Hunter Douglas Warranty does not cover damages to any product due to abuse, misuse, or any freight mishandling. In order to determine the most effective resolution to any warranty claim we will require pictures that demonstrate the warranty claim to be provided by you to Fashion Interiors. To obtain service under these warranties or further inquiry, please contact our customer service department.
Hunter Douglas Lifetime Limited Warranty
COVERED
- Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below)
- All internal mechanisms.
- Components and brackets.
- Fabric delamination.
- Operational cords for a full 7 years from the date of purchase.
- Repairs and/or replacements will be made with like or similar parts or products.
- Hunter Douglas motorization components are covered for 5 years from the date of purchase.
NOT COVERED
- Any conditions caused by normal wear and tear.
- Abuse, accidents, misuse or alterations to the product.
- Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time.
- Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance.
- Shipping charges, cost of removal and reinstallation.
How Can We Help You?
Let’s Connect & Chat
Reach out to us if you have any questions about Hunter Douglas products. We’re are here to help and happy to answer any concerns you may have. Call, Text, Email or Visit our showrooms.
